Welcome to our family guesthouse!
We have put together some useful information for your stay with us. Should you have any further questions, we are of course always there for you!
ALPSPITZ Vital Breakfast Buffet
Start your holiday day with our rich and lovingly prepared breakfast buffet daily from 8 - 9.30 a.m. in our cosy Zirben Stube! Our ALPSPITZ VITAL breakfast is included for our guests in the double room. Guests of our flats can of course also book our ALPSPITZ VITAL breakfast for an additional charge (subject to consultation and availability!).
Animals
Out of consideration for our guests without pets, we have decided not to accommodate animals in our house.
Bathrobe
We will gladly provide you with a bathrobe for a one-time rental fee of Euro 5,-. Please inform the reception desk of your requirements in the morning.
Blankets
We are happy to provide you with additional blankets free of charge. Please let us know at the reception desk.
Books and games
In our cosy Tyrolean parlour right next to the reception you will find a large selection of books and board games. In our children's playroom on the ground floor, your children can play games and read children's books to their heart's content.
Bread roll service
Upon request for our flat guests (for a fee), our regional baker will deliver fresh baked goods daily. Please leave your bread roll requests at the reception on the form provided by 5.30 pm at the latest.
Check-Out
On the day of departure, we kindly ask you to check out of your room/apartment by 10 am.
Children's area
The playroom on the ground floor and the outdoor play area in the garden invite all children to let off steam, be creative or simply have fun! Please make sure that our playroom is left tidy and clean - you or your children will be happy about this the next time you visit us!
Doctors and pharmacies
On the homepage of our tourism association (www.zugspitzarena.com) under Info&Service you will always find the current opening hours of our doctors and pharmacies.
Drinks
In the breakfast room at the bar, as well as in our cosy Tyrolean Stube, you will always find a chilled selection of alcoholic and non-alcoholic drinks. Please note down all drinks on the consumption lists provided and settle them the day before your departure.
Gifts and souvenirs
In our showcases on the ground floor in front of our reception you will find a large selection of small gifts and souvenirs made of wood, glass or felt. We have lovingly put together our assortment for you.
Hoover
You are welcome to use the hoover provided behind the lift at any time free of charge.
Iron and ironing board
We are happy to provide you with an iron and an ironing board free of charge. If you need one, please contact our reception in the morning.
Pictures by GingerCreations
All the pictures that decorate our house were painted by our creative and artistically very talented Regina and are available for purchase.
Pillow
You will find a spare pillow in the fold-out section of your couch. Additional or other pillows are also available at our reception. Please do not hesitate to let us know your wishes.
Reception
If our reception on the ground floor is unmanned at the moment, you will find a notice with the current opening hours as well as a telephone number where you can reach us during these opening hours.
Safe
Press the red button on the inside of the door with a pen. Then please enter a four-digit code within 15 seconds and confirm by pressing B. To open the safe, enter your code and B again. When you leave, please leave the safe door open.
Ski room and boot dryer
On the ground floor you will find a room for your ski equipment, pram, hiking boots and much more. Here you can also dry your shoes in our practical shoe dryer.
Smoking
Our rooms and flats are non-smoking areas. Smoking is permitted on the balconies, our terrace and in front of the entrance door.
Room card
To open the door, please hold your room card under the door buckle for about 3 seconds. You can also open the front door and the ski room after 8 pm with your room card. In case of loss we charge a fee of Euro 10,-.
Room cleaning and towel change
We offer our guests in the double rooms from a stay of 4 nights to clean the room once and to change the towels. In our flats, a one-time towel change is included for a stay of 7 days. Of course, our guests can request an additional towel change in the morning at the reception for a fee of 10 euros. However, we have noticed that our guests are very environmentally conscious and are happy to do without an additional towel change. In this way we can save a lot of resources (water, energy, cleaning agents...) and thus contribute to environmental protection. If you would like our flats to be cleaned in the meantime, please ask our reception to do so (fee 15,- Euro).
Umbrellas
In the vestibule of our house you will find a selection of free umbrellas, which we are happy to lend you.
Washing machine
To make your stay in our house as comfortable as possible, the use of the washing machine is possible for a fee.
Waste separation
For the sake of the environment, we separate our waste and ask you, dear guests, to also observe the waste separation in our house. You will find a detailed overview here. You are welcome to dispose of your waste in the bins provided in front of the ski room. In case of non-observance, we are forced to charge you Euro 50,- as a contribution towards expenses due to the enormous amount of work involved. We cannot and do not want to dispose of the waste separately! We ask for your understanding!
Wellness area
In our wellness area you will find an adventure shower, an infrot cabin made of stone pine, a Finnish sauna, a drinking fountain with delicious Tyrolean mountain spring water as well as a cosy relaxation room with an outdoor area. You can relax in our wellness area daily from 08.00 to 20.00 hrs free of charge. For a visit to our Finnish sauna, we kindly ask you to book in advance. As we always try to save energy, this sauna will then be heated up individually for you. Our stone pine cabin is ready for use at any time at the touch of a button, you do not need to book in advance. You can easily operate the infrared radiators yourself.
W-Lan Code
You are welcome to use the internet in our house free of charge. The W-Lan code for this is: alpspitz2020